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Our Services

Our Services

 

Across Town Icon Local across Town


Priority

Need your goods to be delivered as soon as possible? We can provide a range of competitive point to point options for anything from an envelope, carton, multiple parcels, pallet, container, van load or truck load of goods.

Courier

Hub and spoke across town services for envelopes and parcels up to 25kgs. Same day, evening and overnight delivery. We can also clear your mail box and deliver to you as and when required.

Freight

Range of services for items larger than 25kgs including pallets and containers (20 and 40 foot) where you want a cost effective non urgent option.

Economy Parcel

We can tailor make a solution for you where you require the most cost effective option for the delivery of your goods by a door to door parcel service.

Dedicated Delivery Services

Need your own dedicated courier service or want to provide a dedicated service between branches or stores. We will source the best solution for you.

 

New Zealand Wide Icon New Zealand Wide


Priority

When you need something delivered today we can source a range of same day by road or next flight options, from an envelope to a truck load of pallets.

Courier

Nationwide overnight courier services for envelopes and parcels up to 25kgs. We can also provide evening deliveries to selected residential addresses, Saturday delivery to selected towns and cities and New Zealand’s most comprehensive rural delivery service.

Economy Parcel

A cost effective option for parcels up to 35kgs with a 1-2 day delivery target within an island and a 2-3 day delivery target between the islands.

General Freight

Range of services for items larger than 25kgs, including pallets and containers (20 and 40 foot) where you want a cost effective, non-urgent option.

Fragile Freight

Have sensitive and fragile freight that you want moved and handled with extra care? We have an option to suit.

Premium Freight

Have a pallet of urgent product you need delivered overnight to Invercargill? We have options to deliver bulk items overnight New Zealand-wide, with a more cost effective 2 day option to South Island destinations.

 

Wordlwide Icon Worldwide


Priority

A full range of options available to get your item delivered anywhere in the world as quickly as possible, both import and export services available.

Courier

Worldwide express courier services for documents and parcels with both import and export services available.

Economy Courier

A cost effective option for parcels worldwide, delivery times will be 1-3 days slower than our express courier service.

Postal

A full range of worldwide postal services both tracked and untracked for envelopes and parcels up to 25kgs.

Air Freight

Competitive services for both import and export freight to and from anywhere in the world.

Sea Freight

Services for LCL movements and FCL (20 and 40 foot containers) when you want a cost effective door to door service to and from anywhere in the world.

 

Reverse Logistics Icon Reverse Logistics and Third Party Deliveries


We offer a comprehensive range of services for both domestic and International deliveries. Ideal for warranty returns and goods on approval that need to be returned to the supplier. Whether the goods are coming back to you or from and to different addresses, we will be able to fulfil your needs.

 

Warehousing Icon Warehousing


Bespoke warehousing solution specially designed to your businesses’ requirements. As small businesses you want to keep the cost of storage and distribution to a realistic and manageable level enabling you to focus your time and energies on developing your business. Our warehousing model enables us to provide you with inventory management, pick and pack, storage, order processing and competitively priced courier and freight services to get your product delivered to customers. We provide complete visibility on inventory and delivery tracking of your orders.

 

Customs Clearance Icon Customs Clearance


We work with a team of experienced customs brokers who will simplify the sometimes difficult customs process for all concerned. Our understanding of the documentation and licensing requirements, legal and insurance concerns, local protocols and worldwide office hours, together with the use of cutting-edge information and communications technology, enables us to get your shipment through customs without any unnecessary hassle or expense. Our process is fast, efficient and transparent.

 

Insurance Icon Insurance


For delivery within New Zealand, items are covered at no extra cost under “Limited Carriers Risk” for $2,000 per unit. International terms will vary based on the carriers used. We are able to offer additional cover for high value items or recommend taking out your own cover. We are happy to provide you with advice in this area.

 

Packaging Packaging


We are able to source and supply specialised packaging and shipping materials including labels, cartons, satchels, bubble wrap, tubes etc.

 

Dangerous Goods Dangerous Goods


We are able to provide services for the transportation of hazardous goods, both domestically and internationally. There are strict guidelines and limitations around the transport of hazardous items and we will work with you to gain an understanding of how this will affect the movement of your products and how best these can be transported.

  • Trevor Bolland - Founder/Director, NuZest Life Pty Limited

    We rely on eParcel to get our products from our manufacturers to our distributors around the world. We enjoy the highest levels of consistent reliable and friendly service – from a small carton of sample product sent via courier, to pallets or 40’ FCL by sea, or an urgent shipment by air. We recommend eParcel highly as a best-of-breed supplier.

    www.nuzest.com

    Trevor Bolland - Founder/Director, NuZest Life Pty Limited

  • Aidan Bennett - Managing Director, BENEFITZ

    “When it comes to moving stuff around the country we have found no better specialist than Ian Meek at providing all the answers and solutions. This is an important ingredient in our business – delivering on time, every time. Ian’s new eParcel online system is an exciting new extension to his service offering. Combining his expertise with the very best online system will only add value to our business."

    www.benefitz.co.nz

    Aidan Bennett - Managing Director, BENEFITZ

  • Tom Mayo - Co-Founder, SOS

    “SOS have been working with eParcel since 2015, during this time we have been able to improve our bottom line and customer satisfaction. SOS sell to hundreds of pharmacies, sports stores throughout New Zealand and also provide SOS to some of the world’s best athletes. eParcel get the product to the customer or athlete quickly, effectively and without any hassle. eParcel also handle our incoming goods from the USA by air and sea freight. I cannot recommend them highly enough”.

    www.ineedsos.com

    Tom Mayo - Co-Founder, SOS

  • Geoff Ashenden - Founder/Director, Vital Health Company Limited

    Our distribution business requires fast and reliable service to deliver products to our B2B and B2C customers. eParcel has the most reliable and cost-effective domestic and international options for deliveries as small as a courier envelope or as large as multiple pallets moved by road, sea or air. We can rely on Ian to solve complicated delivery scenarios – which can happen on a weekly basis! When you want the best eParcel delivers.

    www.vitalhealthnz.com

    Geoff Ashenden - Founder/Director, Vital Health Company Limited

  • Jamie Hunt - Co-Founder, 2XU

    “We have enjoyed an unparalleled level of personal service as well as the day to day benefits and efficiencies of the eParcel online system, eParcel seamlessly manages our New Zealand based customers team wear storage, pick, pack and distribution which is a critical part of our service offering to our customers. We highly recommend them”.

    www.2xu.co.nz

    Jamie Hunt - Co-Founder, 2XU